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The following settings are recommended to improve the connectivity for slower Internet connections.Ĭlick Copy. From the Main Menu, click and select Recording>Recording.Ĭonfigure the right column to set the sub stream settings. On the system, right-click and then click Main Menu. The quality for recordings is controlled by the main stream settings. NOTE: Changing sub stream settings does not affect the quality of recordings saved to the system's hard drive.

The sub stream is the lower quality video stream that is used to stream video to devices over the Internet. You can reduce the quality of the system's sub stream to improve the performance and reliability of the connection. An upload speed of 1Mbps or higher is required to enable video streaming over the Internet. Step 4: Reduce the image quality settings for the substream to enable faster video streamingĬonnection issues may also be caused by a slow Internet connection. For security, the first time you connect with the app you will be asked to change the password.
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Step 3: Double check the DVR's user name and password in the appĭouble check that you have entered the correct Device ID, User Name, Password, and Client Port for your system. To ensure your system is connected to the Internet, connect your system to your router using an Ethernet cable and then restart the system by turning it off and on with the power switch. Step 2: Ensure your DVR is connected to the Internet:
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If your DVR is connected to the Internet, a message will pop up on the monitor the DVR is connected to or when you connect on a smartphone or tablet.įirmware upgrade message on FLIR Cloud app This will ensure you can get the best possible connectivity. Make sure your DVR has firmware version 00035 or higher (you can check the firmware version your DVR has by pressing on the front panel). Step 1: Make sure you have the latest firmware on the DVR: Q: What do I do if I am having difficulty connecting to the system using FLIR Cloud™?Ī: Follow the steps below if you are having trouble connecting to the DVR using FLIR Cloud. Repeat steps 2-7 for additional channels you would like to set up. The schedule should look like the screen shown below. This will be automatically copied for all days.Ĭlick and drag on the schedule so the yellow line covers the entire day. The icon for a day changes to when days are linked.Ĭheck Continuous to set up continuous recording.Ĭlick and drag over one of the green lines to disable continuous recording. Under Channel, select the channel you would like to configure or select All to set up the schedule for all channels.Ĭlick next to All to link the recording schedules for all days. Step 2 of 2: Set up the recording schedule for motion onlyįrom the Main Menu, click and then click Storage>Schedule>Record. Repeat steps 2-3 for each channel you would like to enable motion detection on. Under Channel, select the channel you would like to set up.Ĭheck Enable to enable motion detection on the selected channel. From the Main Menu, click and select Event>Motion>Motion Detect Step 1 of 2: Enable motion detection on your cameras:

Follow the steps below to set the DVR to record motion events only: Q: How do I set the DVR to record on motion only?Ī: Setting the DVR to only record motion events can dramatically increase the amount of time the hard drive can keep video recordings.
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LHV1000 HD DVR Series - Frequently Asked Questions
